Workplace Operations Coordinator
Workplace Operations Coordinator (rideshare company)
San Francisco, CA (94107) 100% ON-SITE
6-7 month contract with potential to extend/ convert to FTE
Pay Rate: $27/ HR
About You:
Join our dynamic team as a Workplace Operations Coordinator where your hands-on badging access experience takes center stage. While familiarity with Brivo is a plus, we welcome candidates with expertise in other badging systems, prioritizing a proven track record in access control. Your role will be pivotal in maintaining a secure and efficient workplace environment along with your lively presence at our reception area.
About the Client:
At our rideshare client, we're on a mission to enhance lives with the world's best transportation. We believe in fostering an open, inclusive, and diverse workplace community.
Additional Requirements:
- Badging Experience is a Must: Possess hands-on badging access experience, controlling access to closets, restricted areas, floors, doors, and buildings, managing new hires, offboarding, printing new badges, etc.
- System Familiarity: Familiarity with Brivo is preferred, but experience with other badging systems is acceptable, please note which in your resume.
Responsibilities:
- Represent our rideshare client culture at the reception area, maintaining candy stations, front desk appearance, and lobby area.
- Greet employees and guests warmly, serving as the first and last point of contact.
- Ensure workplace music aligns with our rideshare client's Core Values and maintains an appropriate volume level.
- Manage weekly inventory of workplace items, restock supply closets, and support local teams with inventory management.
- Handle incoming and outgoing mail/shipments across all workplaces.
- Unpack and stock Workplace deliveries in designated areas or facilitate shipments to desired locations.
- Assist in general conference room bookings.
- Respond to Zendesk tickets, address workplace inquiries, and escalate incidents to the appropriate personnel.
- Coordinate with security for incoming visitors, ensuring name tags are provided at the reception desk.
- Receive, troubleshoot, and resolve employee/guest questions or concerns.
Experience & Skills:
- Alignment with our rideshare client's Core Values: Make it Happen, Uplift Others, and Be Yourself.
- Passion for facilitating a positive employee experience through operational support.
- 2+ years of customer service experience.
- 1+ years of Workplace-related experience.
- Badging experience with a focus on access control.
- Ability to troubleshoot independently.
- Familiarity with Brivo or other badging systems.
Please submit your resume in Word or PDF format for consideration. Please include the badging/ access system you have experience with (Brive, etc.)